Privacy Policy

Last
Updated: January 13, 2020

Introduction

This
privacy policy (“Policy”) describes how the website Foam Craft owned by Foam Craft Ltd. in the United
Kingdom
 (“Company,” “we,” and “our”) processes,
collects, uses and shares personal data when using this website https://foamcraft.co.uk
(the “Website”). Please read the following information carefully to
understand our practices regarding your personal data and how we will process
data.

Purposes of Processing

What is
personal data?

We collect information about you in a range of forms, including personal data.
As used in this Policy, “personal data” is as defined in the General Data
Protection Regulation, this includes any information which, either alone or in
combination with other information we process about you, identifies you as an
individual, including, for example, your name, postal address, email address
and telephone number.

Why do we
need your personal data?

We will only process your personal data in accordance with applicable data
protection and privacy laws. We need certain personal data in order to provide
you with access to the website. If you registered with us, you will have been
asked to tick to agree to provide this information in order to access our
services, purchase our products, or view our content. This consent provides us
with the legal basis we require under applicable law to process your data. You
maintain the right to withdraw such consent at any time. If you do not agree to
our use of your personal data in line with this Policy, please do not use our
website.

Collecting Your Personal Data

We
collect information about you in the following ways:
Information You Give Us. This includes:

  • the personal
    data you provide when you register to use our website, including your
    name, postal address, email address, telephone number, username, password
    and demographic information (such as your gender);
  • the personal
    data that may be contained in any video, comment or other submission you
    upload or post to the website;
  • the personal
    data you provide in connection with our rewards program and other
    promotions we run on the website;
  • the personal
    data you provide when you report a problem with our website or when we
    provide you with customer support;
  • the personal
    data you provide when you make a purchase thorough our website; and
  • the personal
    data you provide when you correspond with us by phone, email or otherwise.

Information
from Social Networking Websites.
Our website includes interfaces that allow you to connect with
social networking sites (each a “SNS”). If you connect to a SNS through our
website, you authorize us to access, use and store the information that you
agreed the SNS could provide to us based on your settings on that SNS. We will
access, use and store that information in accordance with this Policy. You can
revoke our access to the information you provide in this way at any time by
amending the appropriate settings from within your account settings on the
applicable SNS.

Information
Automatically Collected.

We automatically log information about you and your computer or mobile device
when you access our website. For example, when visiting our website, we log
your computer or mobile device operating system name and version, manufacturer
and model, browser type, browser language, screen resolution, the website you
visited before browsing to our website, pages you viewed, how long you spent on
a page, access times and information about your use of and actions on our
website. We collect this information about you using cookies.

Automated
Decision Making and Profiling.

We do not use your personal data for the purposes of automated decision-making.
However, we may do so in order to fulfill obligations imposed by law, in which
case we will inform you of any such processing and provide you with an
opportunity to object.

Cookies

What are
cookies?

We may collect information using “cookies.” Cookies are small data files stored
on the hard drive of your computer or mobile device by a website. We may use
both session cookies (which expire once you close your web browser) and
persistent cookies (which stay on your computer or mobile device until you
delete them) to provide you with a more personal and interactive experience on
our website.

We use
two broad categories of cookies: (1) first party cookies, served directly by us
to your computer or mobile device, which are used only by us to recognize your
computer or mobile device when it revisits our website; and (2) third party
cookies, which are served by service providers on our website, and can be used
by such service providers to recognize your computer or mobile device when it
visits other websites.

Cookies we use
Our website uses the following types of cookies for the purposes set out below:

Type
of cookie
Purpose
Essential Cookies These cookies are essential to provide
you with services available through our website and to enable you to use some
of its features. For example, they allow you to log in to secure areas of our
website and help the content of the pages you request load quickly.Without
these cookies, the services that you have asked for cannot be provided, and
we only use these cookies to provide you with those services.
Functionality Cookies These cookies allow our website to
remember choices you make when you use our website, such as remembering your
language preferences, remembering your login details and remembering the
changes you make to other parts of our website which you can customize. The
purpose of these cookies is to provide you with a more personal experience
and to avoid you having to re-enter your preferences every time you visit our
website.
Analytics and Performance Cookies These cookies are used to collect
information about traffic to our website and how users use our website. The
information gathered does not identify any individual visitor. It includes
the number of visitors to our website, the websites that referred them to our
website, the pages they visited on our website, what time of day they visited
our website, whether they have visited our website before, and other similar
information. We use this information to help operate our website more
efficiently, to gather broad demographic information and to monitor the level
of activity on our website.
We use Google Analytics for this
purpose. Google Analytics uses its own cookies. It is only used to improve
how our website works. You can find out more information about Google
Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how
Google protects your data here: https://policies.google.com/privacy.
You can prevent the use of Google
Analytics relating to your use of our website by downloading and installing
the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Targeted and advertising cookies These cookies track your browsing
habits to enable us to show advertising which is more likely to be of
interest to you. These cookies use information about your browsing history to
group you with other users who have similar interests. Based on that
information, and with our permission, third party advertisers can place
cookies to enable them to show adverts which we think will be relevant to
your interests while you are on third party websites.
You can disable cookies which
remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to remove targeted or
advertising cookies, you will still see adverts but they may not be relevant
to you. Even if you do choose to remove cookies by the companies listed at
the above link, not all companies that serve online behavioral advertising
are included in this list, and so you may still receive some cookies and
tailored adverts from companies that are not listed.
Social Media Cookies These
cookies are used when you share information using a social media sharing
button or “like” button on our website or you link your account or engage
with our content on or through a social networking website such as Facebook,
Twitter or Google+. The social network will record that you have done this.

Disabling
cookies

You can typically remove or reject cookies via your browser settings. In order
to do this, follow the instructions provided by your browser (usually located
within the “settings,” “help” “tools” or “edit” facility). Many browsers are
set to accept cookies until you change your settings.

If you do
not accept our cookies, you may experience some inconvenience in your use of
our website. For example, we may not be able to recognize your computer or
mobile device and you may need to log in every time you visit our website.

Advertising

We may
use other companies to serve third-party advertisements when you visit and use
the website. These companies may collect and use click stream information,
browser type, time and date, subject of advertisements clicked or scrolled over
during your visits to the website and other websites in order to provide
advertisements about goods and services likely to be of interest to you. These
companies typically use tracking technologies to collect this information.
Other companies’ use of their tracking technologies is subject to their own
privacy policies.

  • Using Your
    Personal Data

We may
use your personal data as follows:

  • to operate,
    maintain, and improve our website, products, and services;
  • to manage your
    account, including to communicate with you regarding your account, if you
    have an account on our website;
  • to operate and
    administer our rewards program and other promotions you participate in on
    our website;
  • to respond to
    your comments and questions and to provide customer service;
  • to send
    information including technical notices, updates, security alerts, and
    support and administrative messages;
  • with your
    consent, to send you marketing e-mails about upcoming promotions, and
    other news, including information about products and services offered by
    us and our affiliates. You may opt-out of receiving such information at
    any time: such marketing emails tell you how to “opt-out.” Please note,
    even if you opt out of receiving marketing emails, we may still send you
    non-marketing emails. Non-marketing emails include emails about your
    account with us (if you have one) and our business dealings with you;
  • to process
    payments you make via our website;
  • as we believe
    necessary or appropriate (a) to comply with applicable laws; (b) to comply
    with lawful requests and legal process, including to respond to requests
    from public and government authorities; (c) to enforce our Policy; and (d)
    to protect our rights, privacy, safety or property, and/or that of you or
    others;
  • for analysis and
    study services; and
  • as described in
    the “Sharing of your Personal Data” section below.

Sharing Your Personal Data

We may
share your personal data as follows:

  • Third Parties
    Designated by You.
     We may share your personal
    data with third parties where you have provided your consent to do so.
  • Our Third
    Party Service Providers
    . We may share your personal data with our third
    party service providers who provide services such as data analysis,
    payment processing, information technology and related infrastructure
    provision, customer service, email delivery, auditing and other similar
    services.
  • Third Party
    Sites

Our
website may contain links to third party websites and features.This
Policy does not cover the privacy practices of such third parties.These
third parties have their own privacy policies and we do not accept any
responsibility or liability for their websites, features or policies. Please
read their privacy policies before you submit any data to them.

User Generated Content

You may
share personal data with us when you submit user generated content to our
website, including via our rewards program, forums, message boards and blogs on
our website. Please note that any information you post or disclose on our
website will become public information, and will be available to other users of
our website and to the general public. We urge you to be very careful when
deciding to disclose your personal data, or any other information, on our
website. Such personal data and other information will not be private or
confidential once it is published on our website.

If you
provide feedback to us, we may use and disclose such feedback on our website,
provided we do not associate such feedback with your personal data. If you have
provided your consent to do so, we may post your first and last name along with
your feedback on our website. We will collect any information contained in such
feedback and will treat the personal data in it in accordance with this Policy.

International Data Transfer

Your
information, including personal data that we collect from you, may be
transferred to, stored at and processed by us outside the country in which you
reside, where data protection and privacy regulations may not offer the same
level of protection as in other parts of the world. By accepting this Policy,
you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated securely and in
accordance with this Policy.

Security

We seek
to use reasonable organizational, technical and administrative measures to
protect personal data within our organization. Unfortunately, no transmission
or storage system can be guaranteed to be completely secure, and transmission
of information via the Internet is not completely secure. If you have reason to
believe that your interaction with us is no longer secure (for example, if you
feel that the security of any account you might have with us has been
compromised), please immediately notify us of the problem by contacting us.

Retention

We will
only retain your personal data as long reasonably required for you to use the
website until you close your account/cancel your subscription unless a longer
retention period is required or permitted by law (for example for regulatory
purposes).

Our Policy on Children

Our
website is/are not directed to children under 16.If a parent or
guardian becomes aware that his or her child has provided us with information
without their consent, he or she should contact us. We will delete such
information from our files as soon as reasonably practicable.

Your Rights

  • Opt-out. You may contact
    us anytime to opt-out of: (i) direct marketing communications; (ii)
    automated decision-making and/or profiling; (iii) our collection of
    sensitive personal data; (iv) any new processing of your personal data
    that we may carry out beyond the original purpose; or (v) the transfer of
    your personal data outside the EEA. Please note that your use of some of
    the website may be ineffective upon opt-out.
  • Access. You may access
    the information we hold about you at any time via your profile/account or
    by contacting us directly.
  • Amend. You can also
    contact us to update or correct any inaccuracies in your personal data.
  • Move. Your personal
    data is portable – i.e. you to have the flexibility to move your data to
    other service providers as you wish.
  • Erase and
    forget. 
    In certain situations, for example
    when the information we hold about you is no longer relevant or is
    incorrect, you can request that we erase your data.

If you
wish to exercise any of these rights, please contact us. In your request,
please make clear: (i) what personal data is concerned; and
(ii) which of the above rights you would like to enforce. For
your protection, we may only implement requests with respect to the personal
data associated with the particular email address that you use to send us your
request, and we may need to verify your identity before implementing your
request. We will try to comply with your request as soon as reasonably
practicable and in any event, within one month of your request. Please note
that we may need to retain certain information for recordkeeping purposes and/or
to complete any transactions that you began prior to requesting such change or
deletion.

Complaints

We are
committed to resolve any complaints about our collection or use of your
personal data. If you would like to make a complaint regarding this Policy or
our practices in relation to your personal data, please contact us through the
information listed on our website. We will reply to your complaint as soon as
we can and in any event, within 30 days. We hope to resolve any complaint
brought to our attention, however if you feel that your complaint has not been
adequately resolved, you reserve the right to contact your local data
protection supervisory authority

Contact Information

We
welcome your comments or questions about this Policy. You may contact us in
writing or through our website.

sales@foamcraft.co.uk
07925 220096 | 07540 454240

Unit 27, Victoria Mill,
Accrington, Lancashire. BB5 0PG

Copyright © 2019 Foam Craft. All rights reserved.

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